Testimonials - A Happy Customer Makes Us Proud

iPhone Repair Base is based in Kesgrave, Ipswich and thrives on our Testimonials.

iPhone Repair Testimonials

Can’t believe it! My phone was submerged in lemonade 5 months ago and I thought there was no possible way of fixing it due to being a fizzy drink. Decided to give it a go and I cannot believe it’s now working!! The price was more than reasonable and the service was amazing and super friendly! Thank you so much for bringing my phone back from the dead!!!

Victoria Laura


Great service, they were able to book me in quickly, and had my screen fixed within half an hour. Great price, much cheaper than other places, and they gave me some headphones too! Very friendly, great customer service, will use again, but hopefully I won’t have too!!

Kezi Mellen


Dropped my phone in town today and smashed the screen up bad! Messaged these guys and got told to come straight up. Arrived, dropped off my phone and came back 30 minutes later to a job well done! Highly recommended, great prices and great service. Thanks guys

Oliver Adams


Highly recommend Atti!!! My 6 Plus screen was cracked and the phone was bent to the point of nearly unusable!!! Another repairer couldn’t fix the bend and a second quoted double!!!! Atti fixed it today in half an hour!!!! Genius!!!!

Chantal Theobald


5*!! Brilliant and efficient service, definitely recommend! Plus the price for an iPhone 6 screen repair is so cheap compared to others! I messaged them via Facebook and they got back to me straight away saying they could do it that day! My phone is so much better, plus they gave me a free little gift (Apple earphones) thanks so much! I’m sure I’ll be back as I’m always smashing my phone screen xx

Jenna Bird


Absolutely fantastic. Had my phone repaired this week and today smashed the screen again wasn’t a happy bunny. However, they were able to fit me in today and I’m back up and running. Wonderful service, highly recommend. Thank you both x

Bev Townes


First phone I ever dropped and cracked the screen and didn’t have a clue what I was doing but with the help of Repair Base my phone is now crack free and shiny again! Perfect job and great prices…. If I ever break another phone I will be back

Carolyn Muirhead


Absolutely perfect very reasonable didn’t have money straight away as had a few extra things done but left phone picked back up today .. Better than original condition. Dropping another off soon for a new battery highly recommend.

Charlotte L Warne


Very professional couple, responded to my message fast and offered a quick and very efficient service. Would highly recommend them*****

Theresa Gray


Great service and fast efficient repairs. Nothing is too much trouble and a friendly reception. Would highly recommend.

Paul Ross


Fantastic service. Dropped off two iPads at 5.30pm and had them repaired by 9pm. All back to how they were. Was very professional and wouldn’t hesitate in recommending.

Matthew Nickolson


Very fast and professional fix, fixed both my wife’s phone and mine within 15 minutes. Would recommend to anyone.

Scotty Comer


Brilliant service – highly recommend, very professional, great value and very quick!

Sam Shampson


Great service and great price. Very pleased with my now FIXED iPhone 6. Highly recommend.

Andrew MCgeachie


Great service fixed my phone in 20 minutes whilst I waited and I received a complimentary set of head phones. Highly recommend this service won’t be beaten. thank you for fixing my phone screen.

Katie Whalley


My iPhone was proper bent and he fixed it in about 20 minutes amazing Thank you!

Chelcie Jade Creasey 


Great service highly recommend iPad 4 screen done in 2 hours great price no fuss thanks.

Roddy Holman


Highly recommend. Amazing service, fixed my shattered iPhone 6 screen in 20 minutes! Would definitely use again but hoping I don’t have to!

Catheryn Lodge


Brilliant & very efficient service, fixed broken iPhone in a matter of minutes. Would recommend!

Ryan Fulcher


Just had my iPad screen replaced. Excellent service at an extremely good price. Thoroughly recommended!

Tracey Horton


Excellent job done really pleased highly recommended.

Jonathan Davies


Yesterday I scheduled an appointment online before noon, got a confirmation email within an hour, my VERY cracked iPhone was done before 7pm with a brand new screen and brand new case. And all of this for a good £15-£20 less than some of the other repair shops in the same area.



Fully recommend this business, friendly people, fast service and very reasonable prices.



Would just like to say what amazing service. Just had iPhone screen replaced and absolutely brilliant job and a really nice guy too. Would highly recommend. Thank you so much.



Today I was delighted to pick up my venerable iPad Air 1 with a brand new battery. I don’t ‘do’ Facebook, Twitter etc, so I am resorting to good old fashioned email to say a big “Thank you”.

Given that the Apple Shop appear unable to answer their phone or advise quite when they might be able to get round to looking at my iPad (try tomorrow is the less than helpful suggestion on line), it is remarkable that you have been able to receive, diagnose and return the repaired iPad in less than 24 hours. Your service and advice is an exemplar for others, not least Apple, and I can recommend you without reservation.

Apple’s earlier aggressive action against your web site and operation as a small trader is so typical of a large corporate bully. I wonder if such action will serve them well in the future – their ‘stuff’ is seductive, no doubt, but I wonder if the punters’ tolerance of being constantly ‘shafted’ will eventually wear thin ? When my iPad does eventually expire (written off by Apple’s redundancy by design) 

I rather doubt that in a market place of intense competition and innovation, I shall rush to replace it like for like. America first? No thanks!

I wish you every success in your new identity and whilst I do hope that I will not need to call on your excellent service for some considerable time, you can be certain that I know where to come and who to recommend!

Kind regards,


We’re humbled to receive such praise from our Testimonials. At iPhone Repair Base, we work hard to provide a human touch along with excellent customer care. We’re proud to hear that it makes a difference. 

We are CLOSED until 28 July

We are open 10am 29 July

If the repair is not urgent, please come back and we will give you 20% discount.

Sorry for the inconvenience